Terms and Conditions for Rockwellist Points Usage with Aruga
1. Overview
Aruga Rockwellist Stays are overnight stays at Aruga Apartments by Rockwell redeemable using Rockwellist points following the established point system.
2. Eligibility and Redemption
- Each Rockwellist member may redeem a maximum of two (2) Aruga Rockwellist Stays per calendar month. Blackout Dates (December 24, 25, 30, and 31) apply.
- Redemption is limited to either two (2) separate 1-night booking or one (1) consecutive 2-night booking, regardless of room type.
- Aruga’s additional services (e.g. massage services, food & beverages, parking, etc.) cannot be redeemed using Rockwellist points.
- Aruga Rockwellist Stays are non-transferable and reservations made must be under the Rockwellist member’s name.
- Redeemable overnight stays for eligible Rockwellist members according to the following point system:
- 1BR Suite: 15,000 points (increased from 10,000 pts)
- 2BR Suite: 25,000 points (increased from 15,000 pts)
3. Reservation Process
- An advance reservation of at least 72 hours prior to arrival date is required to redeem an Aruga stay using Rockwellist points.
- Members must place their request through the Rockwellist app ‘Stays’ button to process their reservation. An email prompt will be received both by the member and the Aruga team once the request has been submitted.
- An email from reservations@aruga.com.ph indicating their confirmation number will be received by the guest once their booking has been confirmed.
4. Point and Promotion Rules
- Aruga Rockwellist Stays do not earn Rockwellist points.
- The redemption cannot be combined with other ongoing promotions or offers.
5. Modification and Cancellation
- To reinstate any redeemed points, modifications or cancellations must be made at least 24 hours before the arrival date.
- Points will be forfeited if cancellation occurs less than 24 hours prior to arrival.
Terms and Conditions for Rockwellist Points Earning with Aruga
1. Rockwellist members can earn points for every completed Aruga stay depending on the room type booked. Each room type earns equivalent points per night.
2. The application of points is applicable only for bookings made via Aruga’s official website and direct channels (walk-in, phone in, email, SMS/Viber/Whatsapp)
- Bookings made using corporate, wholesale, long stay, and other similar contracted rates are not eligible to accumulate Rockwellist points.
3. Aruga Rockwellist points are non-transferable and are only applicable under the registered guest’s name.
- Rockwellist points for bookings of Rockwellist Member made directly with the property or the Aruga website:
- Studio Deluxe: 30 points
- 1BR Premier: 35 points
- 1BR Suite: 40 points
- 2BR Suite: 60 points